We ship to and manage all customs and last mile delivery logistics in more than 200 countries and territories, including APO and FPO addresses.

If you have any additional inquiries, please contact us.

Yes, all our cost calculations, including the exchange rate, are guaranteed to both the retailer and the customer for the entire duration of the transaction. Shipping parameters incorporated into our calculator have to be in accordance with the actual shipments (i.e. Product Weight, Product Category, Weights, Dimensions, etc.).

If you have any additional inquiries, please contact us.

We offer a wide range of payment options (Visa, Master Card, Amex, Diners Club, PayPal) and additional payment methods will be added shortly! Customer payment in local currency is also acceptable in the following countries:

SkyBOX Checkout always starts on the retailer’s website.

1. The retailer’s web site uses the Skybox Checkout Calculator to show total landed cost.
2. Customer adds products to the shopping cart, where once again detailed total landed cost is shown, but this time it is calculated for the total list of products on the order.
3. Once the customer is ready to checkout, and depending on the retailer’s configuration, the checkout will occur on the retailer’s own shopping cart or it will be redirected/embedded to Skybox Checkout Shopping cart. Either way, a seamless international buying experience occurs for your customer.
4. Once the customer payment method is accepted, retailers are notified via their preferred method (web services, email, etc.) or they can use the Skybox Checkout Retailers portal to fulfill the order.

If you have any additional inquiries, please contact us.

SkyBOX Checkout offers a full array of shipping carriers and service levels for the customers to choose. Real time price quotes for all carriers and services levels are provided in the calculator. Average total transit times, from the day packages are shipped from the SkyBOX Checkout depot is 7–10 business days for standard shipping and 3-5 business days for priority shipping!

If you have any additional inquiries, please contact us.

Yes! Customers receive a shipping confirmation and tracking updates at every stage of the shipping process (Departs SkyBOX Checkout depot, clears customs, out for delivery, Proof of Delivery). Every package is also insured!

If you have any additional inquiries, please contact us.

Yes! Every calculation includes all costs necessary to deliver the order/purchase to the customer desired location.

We will analyze your catalog offering to determine the appropriate customs designation for each and every product, on a country-by-country basis. We will deliver all packages using the Delivered Duty Paid, or “DDP,” delivery method in each country.

If you have any additional inquiries, please contact us.

Yes! We have been in the international e-Commerce business since 1991 and we have built our business on our expertise on all matters related to worldwide customs (Harmonized codes, customs declarations and documentation, tariff codes, commercial invoices, restricted merchandise and denied party screening). We are also a TSA approved screening facility!

If you have any additional inquiries, please contact us.

We manage all Returns and Exchanges according to your store’s policies and guidelines. Policies could be configured for different product commodities, time since purchase, etc.

The customer submits a Return Request Form. According the retailers return policy workflow it could be approved automatically or it could require manual approval. If approved, we coordinate the pick-up, return and credit / exchange just as if it were a domestic order. If a customer refuses or abandons their order, we will also coordinate the return of the merchandise at no risk to the retailer!

If you have any additional inquiries, please contact us.

As a TSA screening facility, we must physically inspect every package. Once the package leaves our facility, the customer receives a shipping confirmation and tracking number immediately by e-mail. A customer login is also provided to enable customers to view their order history and check for the latest tracking milestones.

If you have any additional inquiries, please contact us.

There are no fees whatsoever to engage our services or setup your site. We invest in your success on a win-win basis!

If you have any additional inquiries, please contact us.

Skybox Checkout honors every verified order! Once a purchase is made, your customer pays all costs to receive their package and we pay the product’s listed price directly to you. There are no chances of fraudulent international credit cards or any other method that could harm your revenue or your business. Payment settlement between SkyBOX Checkout and the retailer are previously defined through a mutual agreement.

If you have any additional inquiries, please contact us.

It varies on the destination, typically between 7 - 10 business days for standard service and 3-5 business days for priority service.

If you have any additional inquiries, please contact us.

• SkyBOX Checkout offers the “Best in Class” platform to expand your e-Commerce sales internationally!
• We are the only international checkout platform to provide total landed costs, in real time, at the product level!
• Product prices displayed in US Dollars and the local currency, for each product!
• Retailer settlement in US Dollars and is 100% Guaranteed!
• No chargeback, fraud or foreign exchange risks!
• We ship to over 200 Countries & Territories worldwide!
• Customs costs and clearance is 100% Guaranteed!
• No setup charges, monthly fees or long-term commitments required!
• World class Customer Service in 4 languages (English, Spanish, Portuguese, Arabic)!
• Ability for customers to pay for their purchases in their Local Currency!

If you have any additional inquiries, please contact us.

Our typical integration takes no more than 2-3 weeks! This time frame depends on the diversity of the retailer’s catalog and the existing information (Weights, dimensions, etc.) for each product.

If you have any additional inquiries, please contact us.

To get started with SkyBOX Checkout, please click here and complete the contact form. One of our international account executives will contact you shortly.